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Guide des droits et des démarches administratives
Livraison d'un bien acheté par un particulier auprès d'un professionnel
Fiche pratique
La livraison est le transfert d'un bien acheté chez un professionnel vers un consommateur. Quel que soit le mode de vente et le montant de la commande, le vendeur doit indiquer à l'acheteur avant la signature du contrat les délais de livraison (ou d'exécution s'il s'agit d'une prestation de services).
Où s'adresser ?
-
0809 540 550 DGCCRF - RéponseConso
Vous rencontrez une difficulté suite à un achat ? Vous avez une interrogation sur un point de droit avant d'acheter ou commander ?
Vous pouvez obtenir une réponse par un agent de la DGCCRF en appelant le 0809 540 550.
Horaires d'ouverture du service :
Numéro non surtaxé
Modifié le 24/03/2021
- Direction de l'information légale et administrative (Premier ministre)
