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Guide des droits et des démarches administratives
Information et protection du consommateur
L'information sur les prix et les soldes est réglementée. Après l'acquisition d'un bien, des dispositions protègent le consommateur qui souhaite renoncer à son achat ou qui rencontre un problème à la livraison. En cas de litige, il est possible de recourir à un médiateur ou un conciliateur. Cette page présente les règles générales, mais ne traite pas des règles spécifiques à certains achats (achat à distance, prestations de service, etc.).
Rubriques
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Information et protection du consommateur
Services en ligne et formulaires
Modifié le 10/08/2018
- Service Public / Direction de l'information légale et administrative (Premier ministre)
